Want to know more about HighLevel,

but not sure where to start?

Scroll down for more info!

If you've already opened a HighLevel account, please reach out to our

Trial Experience Team for your onboarding call:

speakwith.us/kickoff Available 24/7

What is HighLevel?

Quick Start Overview:

Quick Tour:

Capturing Leads:

Automating Nurture:

Closing Leads:

Re-cap:

What is SaaS Mode:

Still have questions?

Check out these FAQs:

We have three plans:

1. Agency StarterAccount - $97/month

2. Agency Unlimited Account - $297/month

3.Agency SaaS Pro - $497/month

Of course! We offer six free options for Agency Owners to learn how to use HighLevel once your trial has started! They include:

1) Welcome Course

2) Onboarding Course

3) Two free Onboarding calls with our Solution Engineers Team

4) Our internal help portal where we host thousands of videos on HighLevel.

5) Our Customer Success Zoom Room where you can ask questions and get help troubleshooting your account!

6) We also offer 24/7 Live Chat options for Technical Support within your account!

Of course!! We will be more than happy to assist you with resolving any issue that you have quickly and as soon as possible!!

You can Call us 24/7 here: Contact Support! OR You can Chat with us via the Live Chat option within your Agency
You can also manage your plan by going here: https://gohighlevel.com/manage

Give us a call and speak with our Billing Department for immediate assistance with this issue here: 1-888-732-4197 Option 2

Here is a playlist of our new series called 'Quick Wins' to help you get your account up and running even FASTER! You can check it out here: Quick Wins Playlist Once you sign up for a HighLevel Agency Account, you can visit Lead-Gen Playbook to get started on your path to success!

Of course!! You can connect our open source API with your favorite app or website if you would like and transfer that information into or out of HighLevel!

Some clients also use Zapier (we are listed as LeadConnector there): Zapier Connection

Yep! You can create as many memberships and courses as you would like! You can create Memberships/Courses on all our plans:

Watch Membership Course Overview Video

Yes, HighLevel works in all countries! You can translate your funnels and websites to whatever language you would like! The platforms native language is English for now, but we are working on creating different translations of the platform as well!


Some countries have limitations with features like text messaging, but you can find that breakdown here:

We now offer our LC Email Systems for ALL Agency Account Owners! You can see more about this feature here:

LC Email System Overview Video

By default you can send/receive emails via the HighLevel's LC Email service, so there is no longer a need to sign up with Mailgun and connect it to your account. Enabling LC Email now gives you full control over deliverability aspects because it is backed by the HighLevel System! Although, we have the LC Email System, you still have the opportunity to use ANY SMTP Service provider you would like!

We now offer our LC Phone Systems for ALL Agency Account Owners! You can see more about this feature here:

LC Phone System Overview Video

In the past, when an agency signed up for the CRM, they had to sign up for Twilio and integrate it into the CRM. Managing this requires relatively advanced knowledge and not all agencies are comfortable doing it themselves. We have developed a Phone ISV product (aka LC - Phone System) to stop the need for agencies to signup for Twilio and integrate it into the CRM. When it comes to your client accounts, however, Voice Calls, SMS, and email all become profit centers for you because your clients are required to pre-fund a digital wallet in their account in order to send messaging. Their usage deducts from their wallet, which auto-recharges at a certain threshold, and HighLevel allows you to add a margin to the wholesale rate so each time the wallet recharges, we send the profit margin you selected directly to you!

LC Email Pricing

We charge $0.675 for 1000 emails for all the plans at a lower cost than most major SMTP providers compared to $0.80/1000 with MailGun.

LC Phone Pricing

Messaging Service - SMS The SMS pricing is based on the number of segments a message is compromised of, the pricing in US/Canada is as follows:

Outbound SMS: $0.0079 / segment Inbound SMS: $0.0075 / segment

This pricing is both for the local and toll-free numbers. For all the other countries, the pricing will also be based on Twilio's pricing.

Voice Calls The Voice calls pricing is based on the duration of the call in minutes, the pricing for the US/Canada is as follows:

Outbound Call: $0.0130 / minute (From local and toll-free numbers) Inbound Call: $0.0085 / minute (To local numbers, $0.0220 to toll-free numbers)

We think that adding employees to your business is an awesome thing! We do not charge youfor expanding your business.
You can add as many users as you would like! You also have access to Unlimited contacts, Funnels, Websites, and user logins with All of our plans.
You can even market for Unlimited Businesses with our Agency Unlimited and Agency Saas Pro Plans!

Still have questions?

HighLevel Testimonials

Jason Wardrope

Krystin Rushman

Billy Gene

Dominic Baptist

Victor Rancour

David Bernier

Uzair

Marcus Wiseman